Zimbabwe Shared Services (ZSS)

At the height of financial sector collapse, V-Suite was integrated at a national level under the umbrella brand “ZSS”. Focused on concepts promoting inter-operability and universal ecosystems, the V-Suite enabled inter-connectivity at a level never seen before in Africa. With banked individuals dropping form 3 million prior to US dollarization to under 300,000 shortly after, V-Suite has played an integral role in rebuilding confidence in the country’s financial sector and bringing the banked population back up to over 3 million individuals and growing rapidly.

ZSS Case study pictogram showing the increase in banked individuals since the collapse of the Zimbabwean economy

ZSS V-suite Enabled Services


Connecting all three Mobile Network Operators (Econet, Telecel, NetOne) at a USSD, SMS and Airtime level. Now processing for 90% of the financial institutions in the country. Over 100 million transactions successfully completed since inception, and nearly one million active subscribers.

Now extended to incorporate Smartphone options – Apple and Android

Institutions: CABS, CBZ, POSB, Barclays, Standard Chartered, Metbank, Agribank, Interfin, Tetrad, Trust Bank, Ecobank, BancABC, NMB, FBC Bank, FBC Building Society


Processing Bill Payments for most of the major institutions across multiple delivery channels 300,000 successfully completed Bill Payments per month and growing


Launching the countries first eCommerce Payments Gateway for secure online payment processing
Branded Internet Banking portals for 5 different institutions.


Serving Sakunda, Zuva, Puma and Redan fuel card programmes
www.sakunda.com | www.zuvapetroleum.co.zw


Processing millions of SMS messages every month for most of the major institutions


A local solution offering complete hosting of Postilion infrastructures for: POSB, CBZ, Tetrad, Metbank, ZB Bank


Introducing an instant credit push technology to ZimSwitch, Zimbabwe’s national financial switch. Included interfacing with two of the three Mobile Wallets, OneWallet and Telecel TeleCash


Working with Institutions and Mobile Operators to offer “light” account functionality. 1 Million people signed up to date, with a further 2 million expected for 2016

ZSS Organogram